Kaya Palazzo Ski & Mountain Resort, Kartalkaya ∞ Discover spa retreats, reviews & deals for 2025

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About Resort

Kartalkaya Mevkii, Kartalkaya, Turkey, 14100

“This hotel is perfectly situated right on the ski slopes, making it an ideal choice for winter sports enthusiasts.”view full review

Kaya Palazzo Ski & Mountain Resort is a 4-star family-friendly hotel offering a full array of ski facilities with direct slope access. The resort features an extensive spa and wellness center and multiple dining options, ensuring a comprehensive stay for visitors in the mountains.

Rooms & Amenities

The stylish rooms of Kaya Palazzo Ski & Mountain Resort include flat-screen TVs with satellite channels, minibars, and complimentary Wi-Fi. Accommodation types feature mountain views, with some offering additional amenities like hot tubs and fireplaces.

Dining Options

Dining options include an open buffet restaurant serving international dishes and a Swiss Fondue À La Carte restaurant. Guests can unwind at the Lobby Bar and Chillout Bar, where appetizers, snacks, and a variety of drinks are available.

Leisure & Wellness

Kaya Palazzo Ski & Mountain Resort features ski and snowboard facilities with 11 ski runs and 7 lifts on-site. The extensive spa offers a range of treatments, including Turkish baths and massage services, along with a heated indoor pool for relaxation.

Services & Security

Guest services include a 24-hour front desk, luggage storage, and laundry facilities. Safety features such as a security system, smoke detectors, and a first aid kit are in place to ensure guest security.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Superior Double or Twin Room

2 persons

33 m²

1 Double bed

Shower

Coffee machine

room details

Junior Suite

2 persons

50 m²

1 Double bed

Shower

Coffee machine

room details

Deluxe Room

2 persons

44 m²

1 Double bed

Shower

Coffee machine

room details

Deluxe Suite

2 persons

50 m²

1 King-size bed

Shower

Coffee machine

room details

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Price and Room Availability Calendar

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Getting around

Explore a range of transportation options for your spa getaway

City Centre

Kartalkaya500 m

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Buffet Delight

The open buffet offered a stunning array of dishes, particularly the fresh sushi and local Turkish cuisine. Each meal was a new enjoyable experience, making dining here a true highlight of our stay.

Emily Johnson. USA, 2024-01-15Read full review on

Relaxing Spa Retreat

The spa facilities were a dream come true, especially the indoor pool which provided a warm refuge after a day on the slopes. The massage therapy from Elena was incredibly soothing and absolutely rejuvenating.

Tommy_B. Canada, 2024-02-08Read full review on

Cozy Room Comfort

Our room was impeccably clean and elegantly decorated, with a luxurious king-sized bed that made for the perfect night's sleep. The winter-themed decor complemented the cozy atmosphere beautifully.

Sarah Thompson. Australia, 2024-03-21Read full review on

Really good Ski Services

The ski-in and ski-out access was incredibly convenient, allowing us to effortlessly hit the slopes whenever we wanted. The specialized ski room service made gearing up for our outdoor adventures a breeze.

Mike_SkiFan88. New Zealand, 2024-04-10Read full review on

What’s included

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Ski to door
Ski storage
Lift
Fire extinguishers

Sports & Fitness

Fitness centre
Ski school

Guest Parking

Cookware/ Kitchen utensils

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Ski equipment hire
Laundry
Ski pass vendor
Shops/Commercial services

Dining

Restaurant
Bar/ Lounge area

Business

Business centre
Fax/Photocopying

Children

Cots
Children's buffet
Children's play area
Kids club
Game room

Spa & Leisure

Indoor swimming pool
Spa & wellness centre
Sauna
Turkish bath
Jacuzzi
Massage

Room features

Heating
Mini-bar
Sitting area
Dressing area
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Cookware/ Kitchen utensils

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Location

Kartalkaya Mevkii, Kartalkaya, Turkey, 14100

Map view

Kartalkaya Mevkii, Kartalkaya, Turkey, 14100

City landmarks

Landmark

Narin

750 m

Landmark

Doruk

2.1 km

Ski Lift

Narin Pisti

1.3 km

Nearby

Kartalkaya Ski Resort

30 m

Restaurants

Drop Lounge

470 m

Kartalkaya Kayak Merkezi Kartalkaya

Reviews and Ratings

Feedback from previous guests about their experience.

Nick

United States, February 2025

9.0/10

I had a fantastic experience at Kaya Palazzo Mountain Resort. The hotel's luxurious standards, coupled with exceptional dining options, contributed greatly to my overall enjoyment. While the ski services and surrounding road conditions could be improved, the staff's helpfulness and the cozy atmosphere made up for it. Just be prepared for some additional costs for activities and services.

Rooms

9.0

The rooms were luxurious and equipped with high-quality amenities, offering a very comfortable stay.

Service

9.0

The service was prompt and helpful, with staff going above and beyond, especially with the ski equipment and transfer services.

Location

8.0

The hotel's location provided easy access to the ski slopes, which made our ski experience very convenient.

Dining

10.0

The buffet dining experience was exceptional with a wide variety of food offerings that catered to different tastes.

Facilities

9.0

The resort offers fantastic spa facilities that were perfect for relaxing after a day on the slopes.

Jason

United States, January 2025

8.2/10

Our stay at Kaya Palazzo Mountain Ski Resort was truly magical. The beautiful location and ambient snowy landscape made for a relaxing getaway, while the quality of the food was impressive. However, service in the buffet restaurant was occasionally slow, which detracted from the otherwise amazing experience. Additionally, the outdoor activities for younger children could use some improvement.

Rooms

9.0

The rooms were bright, warm, and well-maintained, providing a cozy atmosphere for our evenings.

Service

7.0

Staff were polite and friendly overall, but the restaurant service was a bit slow at times.

Location

10.0

The hotel is conveniently located right on the ski slopes, making skiing easily accessible.

Dining

8.0

The buffet offered a wide variety of delicious options, though we did experience some delays during busy times.

Facilities

7.0

The spa facilities were enjoyable, but the indoor pool temperature was disappointingly cold.

Thomas

United States, December 2024

8.6/10

My stay at Kaya Palazzo Mountain Ski Resort was truly enchanting! The service was outstanding, with staff going above and beyond to make us feel welcome, especially Edip and the ski instructors. The food at the buffet was fantastic, though the dining service could be a bit slow during peak hours. I loved the spa facilities but found the pool water to be a little chilly. Overall, it felt like a magical mountain getaway with a few minor hiccups.

Rooms

9.0

The rooms were bright, warm, and well-maintained, making for cozy evenings.

Service

9.0

The service throughout the hotel was impressive, with staff eager to assist and provide excellent communication.

Location

10.0

The resort is perfectly located right at the ski slopes, which made it super convenient for hitting the runs.

Dining

8.0

Dining at the all-day buffet restaurant was a delight with a wide array of mouthwatering dishes, especially Turkish cuisine, although service could be slow due to crowds.

Facilities

7.0

The spa offered a variety of soothing treatments, but the pool water was quite cold during my visit.

Jack

United States, September 2024

8.8/10

The hotel is a wonderful spot for a family ski trip, with spacious rooms and a fantastic ski-out location. The staff is incredibly attentive and the food quality is impressive, though there could be more variety in the buffet. While outdoor activities for kids are limited, the overall experience is enjoyable with great amenities and a warm atmosphere.

Rooms

9.0

The rooms are spacious and very comfortable, perfect for families.

Service

10.0

The staff was extremely helpful, especially the manager who went out of his way to ensure a pleasant stay.

Location

10.0

Being right on the ski slopes made it super convenient for skiing and snowboarding.

Dining

8.0

The food quality is exceptional with a solid variety, but it could include more international options.

Facilities

7.0

The hotel has great amenities, but there could be more indoor activities for families, especially kids.

James

United States, September 2024

9.0/10

My stay at Kaya Palazzo Mountain Resort was mostly enjoyable with excellent dining options, comfortable rooms, and a warm atmosphere. The ski slopes were conveniently accessible but the limited outdoor activities for kids and high prices for outside services were drawbacks. Overall, it was a delightful experience perfect for families.

Rooms

9.0

The rooms were luxurious with high-quality amenities and comfortably furnished, making for a pleasant stay.

Service

9.0

Service was impressive, with knowledgeable and attentive staff available to assist with ski rentals and restaurant bookings.

Location

10.0

The hotel is right on the ski slopes, making it super convenient for skiing and snowboarding activities.

Dining

9.0

The dining experience was fantastic with a generous buffet selection that included fresh pasta, seafood, and multiple dessert options. It offered great value.

Facilities

8.0

Facilities such as the spa and children's playroom were well-maintained, although there was a lack of indoor recreational activities.